Zona Properties is proud to have collected over $200,000 in Rental Assistance for our clients so far!

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Zona Properties

Real Estate Management

Affordable, Full-Service Property Management Rochester NY

Zona Properties’ seasoned certified property manager and team are equipped to handle all of your commercial and residential property management concerns. Based out of Monroe County, we specialize in managing 1-100 unit buildings, single-family homes, and small office buildings. Get in touch and discover what makes us Western New York’s most honest and reliable property management company.

Your Property is our Priority

If you own income property in Western New York, you know your investment is high risk, high reward. While managing a commercial or residential rental property can be financially rewarding, the constant upkeep and responsibilities are draining. Your time, effort, and passions are best put toward doing what you love. When you trust Zona Properties to maximize your investment, we handle all the headaches, so you don’t have to.

Why Use a Professional Property Manager?

Turn your Rochester rental property into a hassle-free profit machine. When weighing the costs and benefits of the effort needed to maintain your best property possible, turning over specific responsibilities to Zona is the smart choice. Not only is our team experienced at handling a breadth of tenants and properties, we do this while only take a reasonable percentage of your property’s income for our services. 

Achieving a hassle-free, passive income stream for your property is possible with Zona. 

The Best Property Management Service in Western NY

Zona Properties, Inc., real estate management services expand to all of Western NY, including Monroe, Genesee, Livingston, Ontario & Erie counties. We are equipped to handle every aspect of managing your property. All types of real estate management services like the acquisition of housing grants for their owners are taken care of from our Rochester, NY base. Under the discerning eye of owner Richard Zona, Zona Properties’ team takes exceptional care of your paperwork and property. 

We help you set the rent at a perfect price to maximize your profits and maintain desirable tenants.

Zona Properties can help Rochester landlords to:

  • Set the right rental rate
  • Market and advertise the property
  • Find and manage tenants
  • Handle bookkeeping
  • Manage vendor relations

Maximize Your Monthly Income

Many landlords make the mistake of assuming that caring for their property independently is saving them money. In most instances, the opposite is true. Managing your property yourself can actually cost you money. With over 25 years of collective experience, Zona’s team has useful knowledge of regulations, Rochester’s best contractors, and current market rates.
Commissioning Zona Properties is much more than just an investment in your income property–it’s an investment in your time. By having a property manager take care of the day-to-day responsibilities and tedious paperwork for your Rochester rental property, you will open a world of free time. And, as we all know, time is money. Your new time can be spent identifying further investment opportunities, expanding your current career, or giving back to the Western New York community.


Residential Property Management

Zona is the leading residential property management company in Rochester. Our professionalism and deep industry knowledge make us the perfect pick to improve your profitability.

Healthy working relationships reap the best results. That’s why we are committed to the mutual satisfaction of both you and your tenants. Our residential property management services include:

  • Collection of all rents and late fees
  • Rental of all vacant units
  • Fielding of all tenant calls
  • Handling of all paperwork needed for Social Services, Section 8, and other agencies
  • 24-hour maintenance hotline for emergencies
  • And more!

Commercial Property Management

Our dedication to superior service standards is what makes us the best solution for property management in Rochester, NY. With 25 years of experience as a real estate broker, owner Richard Zona comes armed with the skills to give you the best return on your investment. 

We look forward to exceeding your expectations with services such as: 

  • Meeting with building inspectors, assessors, insurance adjusters at the property
  • Providing owners with monthly computerized reports on all income and expenses incurred on the property
  • Supervision and training of on-site personnel
  • Leaseback of on-site employees
  • Making arrangements for all repairs 
  • And more! 

The Price Of Our Rochester Property Management

At Zona Properties, we pride ourselves on transparency. Your success is our success. That’s why we offer straightforward, no-nonsense pricing. Our residential property management fees are 8% to 10% of collected rents with a $75 minimum. Rental fees are $425 after the unit is rented.

Each commercial property in Monroe County comes with a different scope of needs. Contact our team to request a quote for commercial property management.

Are you ready to put your investment property on autopilot?

About Richard Zona

No one knows Rochester quite like Richard. Richard Zona, owner, and president of Zona Properties, Inc., has been investing and managing real estate in the Rochester area since 1984. He was born and raised in Rochester, New York, and knows every street, neighborhood, and business development area across the county. 

His accreditation as a property manager has come from the Institute of Real Estate Management (IREM), where he holds the designation of Accredited Residential Manager (ARM), and also from the National Apartment Association (NAA), where he holds the appointment of Certified Apartment Manager (CAM).

Why Use Zona Property Management in Rochester, NY?

At Zona Properties, we believe that the supply of efficient customer care and service is of paramount importance. Maintaining relationships with our clients and developing their business is a high priority. Each of our factoring and renting clients has direct access to one of our dedicated Property Managers for their complete range of property issues.

The ‘key’ to our success, we believe, is our ability and desire to uphold easy communication with our clients. This way, we ensure that small issues are never allowed to become costly problems. We are aware that our own future success is directly linked to our ability to provide service levels, which add value to our clients’ lifestyles. 

The greatest testament to our ability to handle client relations is our reviews. Read what your Rochester colleagues have to say about Zona.

“I would highly recommend Zona Properties to out of town investors. I have been with them now for several years and recommend them to other investors who are looking for a thorough company that is efficient at locating new tenants, maintaining the property on a regular basis and keeping me abreast of issues. In particular, they were extremely helpful recently when I had to deal with a lead paint issue – their contractors worked very quickly and the property management team keep me apprised of all of the details”

Malla H.

“I want to shout it from the rooftops how great Zona Properties, Inc. is! EACH and EVERY member of the staff from the person who answers the phone to Dick Zona himself are always pleasant, helpful, and genuine. I don’t know what I would do if Zona wasn’t there for me helping to manage my property!!!

Even though I live in a different country they are there for me like a next door neighbourhood friend.

Zona Properties, Inc. really IS the BEST management company around! Thank you Dick, Barbara, Sytraina, Michelle, LaKeysha, and everyone at Zona for everything!!!”

Cheryl B.

“After multiple other property managers, I only wish I found Zona Properties years before I actually did. They manage approx. 30 units for me and are honest and allow me to sleep at night knowing my properties are in good hands… as a property owner I am very satisfied.”

Justin C.

“I have been a very satisfied client (property owner) of Zona Properties, Inc. for over 10 years. I am very satisfied with the services I receive. The staff is great! Always very responsive to my needs and questions. I am very happy to have found Zona Properties to manage my property. They allow me to rest easy knowing my property is being taken care of.”

Dan E.

“Zona Properties has done a very good job for us for a number of years handling property management for our small real estate company. They are good at what they do, watch costs carefully, and are very nice folks to with as well.”

Joy B.

JLR Ventures, Inc.

Rochester Property Management that Works

Don’t wait to take back your time and maximize your profits. Zona Properties is eager to put our expertise toward managing your Monroe County income property. Transparent, trustworthy, and talented– our team won’t let you down.


Phone: (585) 506-9430
Fax: (585) 506-9432
Email: dick.zona@zonaproperties.com

Mailing Address

Zona Properties, Inc.
P.O. Box 17937
Rochester, New York 14617

Office Address

251 Joseph Ave./Wilson Commencement Park 
Rochester, NY 14605